Frequently Asked Questions

Download Agreed from the App Store or Google Play. Open the app and tap 'Create Account'. Enter your email address and create a password. You'll receive a verification email to confirm your account.

After creating your account, go to Settings and tap 'Invite Co-Parent'. You'll receive a unique invite code to share. Your co-parent downloads the app, creates their account, and enters the invite code to connect with you.

Agreed works best when both parents participate. However, you can still use the calendar and expense tracking features for your own records. We recommend sharing the app's privacy features with your co-parent—knowing their data is encrypted may help.

Yes. If you have children with different co-parents, you can create separate Family Spaces for each. Each space is completely private and separate from the others.

Yes. Agreed uses end-to-end encryption for all messages. This means only you and your co-parent can read them. Our servers store encrypted data that we cannot decrypt—not even our employees can read your messages.

When you set up Agreed, encryption keys are generated on your device. Messages are encrypted before leaving your phone and can only be decrypted by your co-parent's device. The encryption keys never leave your devices, so no one else—including us—can read your messages.

Yes. You can share photos, PDFs, and other documents through messages. All attachments are also end-to-end encrypted, just like your text messages.

Messages are stored as long as your account is active. You can delete individual messages at any time. If you delete your account, all your messages are permanently removed after a brief retention period.

Yes. Go to Settings > Activity Reports to generate a PDF of your message history. You can choose date ranges and detail levels. Reports are generated on your device and include your decrypted messages.

Go to the Calendar tab and tap 'Add Schedule'. You can set up recurring patterns (like alternating weeks) or create individual events. Both parents see the same schedule and receive reminders.

Yes. Go to Settings > Calendar Sync to connect Agreed with your device's calendar. Events will appear in your regular calendar app alongside your other appointments.

When you create a custody schedule, Agreed can send reminders before each handover. You choose how far in advance to be notified. Both parents receive reminders to help ensure smooth transitions.

Use the messaging feature to discuss schedule changes with your co-parent. Once agreed, either parent can update the calendar. Both parents will see the change and can add notes if needed.

Add expenses in the Expenses tab. Enter the amount, category (medical, education, activities, etc.), and add a receipt photo if you have one. Your co-parent will see the expense and can approve or discuss it.

Yes. When adding an expense, tap the camera icon to photograph a receipt or select an image from your gallery. Receipt images are stored securely with your expense records.

Agreed tracks expenses and shows running totals for each parent. You set your split ratio (50/50, 60/40, etc.) in Settings. The app calculates who owes what, but actual payments happen outside the app.

Yes. Go to Settings > Activity Reports and select 'Expenses'. You can generate PDF reports for any date range, which include amounts, categories, and receipt images if attached.

We cannot see your message content, photos, or any encrypted data. We can see account information (email, name), message timestamps, and calendar events—but not the details of your communications. See our Transparency Report for the full breakdown.

Your data is protected with multiple layers: end-to-end encryption for messages and photos, TLS encryption for all data in transit, and AES-256 encryption for data at rest. We also support biometric authentication and automatic session timeouts.

No. We never sell your data, share it with advertisers, or use it for marketing purposes. Agreed is funded by subscriptions, not by monetizing your personal information.

Yes. Go to Settings > Account > Delete Account. This permanently removes your account and all associated data. This action cannot be undone, and encrypted data cannot be recovered.

No. Agreed is a family wellness app designed to help co-parents coordinate and communicate calmly. It is NOT designed for court documentation, evidence collection, or legal proceedings. If you need tools specifically for legal purposes, please consult with your attorney about appropriate options.

No. Agreed is built to reduce conflict, not document it. Our philosophy is that children benefit most when parents can coordinate peacefully. If you're in a high-conflict situation requiring legal documentation, we recommend speaking with a family law attorney about tools designed for that purpose.

You can export message history, calendar events, expense reports with receipts, and milestone photos as PDFs. These exports are for your personal organization and records—to help you stay organized as a family, not for legal use.

We retain your data as long as your account is active. If you delete your account, personal data is removed within 30 days. Some anonymized, aggregated data may be retained for analytics. Audit logs are retained for 7 years for security purposes.

Go to Settings > Account > Change Password. You'll need to enter your current password and then create a new one. For security, you'll be logged out of other devices.

Go to Settings > Profile. You can update your display name, profile photo, and contact preferences. Changes are visible to your co-parent immediately.

Go to Settings > Security > Two-Factor Authentication. You'll set up an authenticator app (like Google Authenticator) to generate codes. Once enabled, you'll need both your password and a code to log in.

Email us at support@agreed.app. We typically respond within 24 hours on business days. For urgent security issues, include 'URGENT' in your subject line.