Contact & Support
We're here to help. Reach out to our team for any questions or assistance.
Response Time
We aim to respond to all inquiries within 24-48 hours during business days.
Monday - Friday, 9am - 6pm SGTCommon Questions
How do I reset my password?
On the login screen, tap "Forgot password?" and enter your email. You'll receive a link to reset your password. Check your spam folder if you don't see it within a few minutes.
How do I invite my co-parent?
After setting up your family space, you'll get an invite link to share with your co-parent. They can join by downloading the app and entering the invite code.
Is my data encrypted?
Yes. All messages and photos are end-to-end encrypted using industry-standard encryption. Only you and your co-parent can read your communications. We cannot access your encrypted content.
Can I export my data?
Yes. You can export your data at any time from Settings > Export Data. This includes messages, calendar events, expenses, and more in a portable format.
How do I delete my account?
Go to Settings > Account > Delete Account. This will permanently delete all your data. Please export any data you want to keep before deleting.
Legal & Privacy
For legal inquiries, data requests, or privacy concerns:
Legal Email: legal@agreed.app
Data Protection: privacy@agreed.app
For GDPR requests, please include "GDPR Request" in your subject line.